Privacy Policy
The Housing and Aerospace Planning Association ([legal entity name], ABN [number]) ("HAAPA", "we", "us") respects your privacy. This policy explains what personal information we collect, how we use and protect it, and how you can access or correct it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
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We only collect information we need. Depending on how you interact with us, this may include:
your name, email address and phone number
your organisation, role or job title, sector, and state or territory
your membership type and areas of interest
information you choose to share about your experience with airspace height limits or approvals
whether you represent an airport operator, airline or aviation regulator
how you heard about HAAPA
your communication preferences
We don't ask for sensitive information, such as health information or political opinions. Please don't include it in free-text fields.
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We collect personal information directly from you, for example when you register your interest in membership, contact us, or subscribe to updates.
Our website also collects technical information automatically, such as your browser type, pages visited and general location, through cookies and analytics tools including [analytics provider]. This information doesn't identify you personally. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
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We use your personal information to:
assess and respond to membership enquiries and applications
manage our relationship with members
understand how airspace controls affect people working in property, planning, aviation and engineering, to inform our research and advocacy
send you news and updates, where you've agreed to receive them
improve our website
meet our legal obligations
If you've told us we may contact you about sharing your experience publicly, we'll always ask for your approval of any wording before we publish it. We'll never publish your details or comments without your consent.
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We'll only send you news and updates if you've opted in. Every email includes an unsubscribe link, or you can contact us at any time to stop receiving them.
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We don't sell or rent your personal information.
We may share it with trusted service providers who help us run HAAPA, such as our website host, form and email platforms, and CRM [list providers]. They may only use it to provide services to us.
Some of these providers may store information on servers outside Australia, including in [countries]. Where this happens, we take reasonable steps to ensure your information is handled in line with the Australian Privacy Principles.
We may also disclose information where required or authorised by law.
When we share research findings with government or industry, we use aggregated or de-identified information unless you've given permission to be named.
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We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. When we no longer need your information, we securely delete or de-identify it.
Accessing and correcting your information
You can ask to access the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We'll respond within a reasonable time, usually 30 days.
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f you have a concern about how we've handled your personal information, please contact us first so we can try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
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We may update this policy from time to time. The latest version will always be available on this page.
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Privacy enquiries: contact@haapa.com.au